The Company KE Select is partnering with a globally established and highly respected organisation specialising in innovative life science and laboratory technologies. This company has a strong international presence and an extensive portfolio of laboratory instruments, consumables and scientific solutions, our client supports research institutions, biotechnology companies, pharmaceutical organisations and laboratories across a broad range of scientific applications. Renowned for its commitment to innovation, product quality and customer excellence, the organisation continues to strengthen its presence across Australia and New Zealand.
The Opportunity
An exciting opportunity has become available for an Inside Sales Specialist to join the Australia and New Zealand commercial team on a fixed-term maternity leave contract. Reporting to the Inside Sales Team Leader, you will play an integral role in driving sales growth, developing existing customer relationships and identifying new business opportunities across selected customer accounts and market segments.
This is a commercially focused position where you will engage with laboratory professionals, researchers and scientific customers through telephone, email and digital communication channels.
Working collaboratively with the wider Sales, Marketing and Customer Care teams, you will help strengthen customer engagement, maximise sales opportunities and deliver an exceptional customer experience.
Key Responsibilities - Drive sales performance and achieve revenue targets across allocated accounts and market segments.
- Proactively engage existing and prospective customers to identify opportunities and generate new business.
- Build and maintain strong customer relationships through regular telephone, email and digital engagement.
- Identify opportunities to increase product sales, repeat purchases and customer retention.
- Provide product information, quotations and tailored solutions to meet customer requirements.
- Conduct virtual product presentations and demonstrations where appropriate.
- Collaborate with field sales representatives to maximise market coverage and develop qualified leads.
- Utilise CRM systems to manage customer interactions, sales opportunities and pipeline activity.
- Support promotional campaigns, digital sales initiatives and online purchasing platforms.
- Identify opportunities to expand sales of laboratory products, consumables and service solutions.
- Maintain accurate sales forecasts, reporting and customer records.
- Deliver a professional and responsive customer experience throughout the sales process.
About You
We are seeking a proactive, commercially minded individual who enjoys building relationships, identifying opportunities and achieving results.
Ideally, you will bring:
- 2-3 years' experience in inside sales, account management, customer engagement or a related commercial role.
- Previous experience within life sciences, laboratory equipment, scientific consumables or a technical sales environment would be highly regarded.
- A qualification in Life Sciences, Biotechnology, Biomedical Science or a related discipline would be advantageous.
- Strong communication, relationship-building and negotiation skills.
- Confidence engaging customers via telephone, email and virtual platforms.
- Experience working with CRM systems and Microsoft Office applications.
- A proactive approach to identifying sales opportunities and managing customer accounts.
- Strong organisational skills with the ability to manage competing priorities.
- A collaborative, customer-focused attitude and a genuine drive to achieve results.
Candidates with a scientific background looking to transition into a commercial sales environment are also encouraged to apply.
What's on Offer? - Opportunity to work with a globally recognised and respected life science organisation.
- Exposure to an extensive portfolio of innovative laboratory technologies and scientific solutions.
- Collaborative and supportive ANZ commercial team.
- Opportunity to further develop your technical sales and account management capabilities.
- Fixed-term maternity leave contract with an established international organisation.
How to Apply If you are passionate about life sciences, enjoy engaging with customers and are motivated by commercial success, we would welcome the opportunity to speak with you.
To apply, please submit your CV via the application link or contact
Evelyn Parker email: evelyn@keselect.com or phone: 0431028314 for a confidential discussion.
