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Field Service Engineer

About the Company

Our client develops and supplies laboratory and process equipment used in life science research, biotechnology, and pharmaceutical production. They are expanding their ANZ service team and are seeking a Field Service Engineer based in Melbourne, VIC to support the installation, maintenance, and repair of laboratory water purification systems.

About the Role 

Working closely with two other Field Service Engineers and reporting directly to the Service Manager, this role is responsible for equipment installation, client engagement, preventative maintenance, and providing high-quality technical support to customers across Victoria.

Key Responsibilities 
  • Install, service and maintain Life Science instruments 
  • Build specific product knowledge and competencies on a specialist portfolio of equipment.
  • Identify, analyse and repair product failures.
  • Order and replace parts, as needed.
  • Determine and recommend which products or services best fit the customer’s needs
  • Support customers across academia, environmental, pharmaceutical and clinical market segments
  • Support other states / territories where required.
About you
  • Must have Field Service Engineer - Water Purification and Electronics background
  • Should have experience and sound understanding of tools and equipment such as multimeters, conductivity meters and drills (fit for purpose of the FSE role)
  • Excellent interpersonal skills, with both written and verbal communication.
  • Must possess a valid Driver’s licence.
  • Should have Induction (White) Card
  • Must be willing to travel interstate and/or overseas if required
About the benefits 
  • Genuine internal career development opportunities with a strong focus on employee growth
  • Supportive, approachable management that encourages individuals to reach their full potential
  • Competitive remuneration package including an attractive base salary
  • Car allowance, performance-based bonus, and full reimbursement of tolls
  • Comprehensive onboarding and ongoing training to support long-term success
If you meet the above criteria and are interested in this opportunity, please apply online in the first instance. Alternatively, you can contact Ruby on 0481 200 171 for a confidential discussion. 

KE Select is one of Australia's leading Life Science & Medical Technology recruitment firms. KE Select have established reach throughout ANZ, Asia and the UK and a market presence exceeding ten years. KE Select is quickly becoming the recruiter of choice for many organisations within the Pathology, Life Science, Medical Device and Clinical space.
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