About the Company
Our client is a leading pathology provider supporting hospitals and clinics across NSW. With a busy hospital-based laboratory in Darlinghurst and multiple clinics across metro Sydney and regional areas, our client plays a vital role in delivering fast, reliable diagnostic services to the healthcare community.
About the Role As an Administration Officer within the Billing Department, you will play a key role in supporting the wider team with pathology billing and general medical administration duties. This position requires a high level of accuracy, attention to detail, and the ability to work efficiently in a fast-paced healthcare environment.
Key Responsibilities - Collaborate with Billing Officers and internal teams to ensure the smooth, accurate, and timely processing of billing activities.
- Process Medicare, Health Fund, and manual billing daily, ensuring compliance with relevant legislation, Medicare requirements, health fund rules, and organisational policies.
- Review and follow up on Medicare and Health Fund rejections.
- Conduct daily reviews of held billing batches to ensure timely resolution.
- Reconcile payments received and investigate discrepancies as required.
- Maintain accurate and up-to-date patient and billing records across relevant systems.
- Investigate and resolve billing queries via phone, email, and in person, handling all enquiries professionally and sensitively.
- Support continuous improvement initiatives within billing systems and processes.
- Contribute to the implementation and monitoring of service standards, performance metrics, and quality indicators.
- Assist in the development and review of policies and procedures.
- Ensure all patient and financial information is handled in accordance with privacy and confidentiality requirements.
Key Skills & Experience - Must have direct pathology billing experience
- Proven experience in data entry within a fast-paced environment
- High level of attention to detail and accuracy
- Strong organisational and time management skills
- Excellent communication and interpersonal abilities
- Ability to work both independently and as part of a team
Contact Details We are recruiting and interviewing candidates immediately for this role so if you meet the above criteria and would like to be considered for this role for an ASAP start, please click 'APPLY' now, or email bree@keselect.com for a confidential discussion.
KE Select are a leading provider of Scientific, Medical and Technical recruitment services. With a candidate and client network spanning ANZ and more recently into APAC, KE Select are no.1 choice for many professionals operating within the Biotechnology and Medical Technology market.
