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Field Service Technician

The Company

A globally recognized leader in Medical Devices is seeking an experienced Field Services Engineer to join their team based in Sydney. With a strong presence across Australia and an extensive global network, they are committed to developing and maintaining advanced medical technologies that serve a wide range of healthcare providers, from small clinics to major hospitals. As part of a rapidly growing sector, the company prides itself on delivering reliable products and exceptional service, earning them an excellent reputation among clients and industry professionals.

About the Role

This role will involve close collaboration with engineers across Australia while reporting directly to the Manager in Melbourne. The successful candidate will play a key role in servicing a diverse portfolio of clients, including medical clinics, hospitals, and specialized aesthetic beauty clinics.

Key Responsibilities:
  • Perform onsite installations, maintenance, and repairs of medical device equipment.
  • Analyze and recommend solutions to address technical issues.
  • Collaborate with Territory Managers (Sales) to ensure service deliverables are met.
  • Coordinate problem-resolution efforts with both internal and external stakeholders.
  • Provide training to teams and customers on the safe operation of equipment.
  • Maintain a valid driver's license and a safe driving record.
  • Prioritize service requests and ensure concise, accurate documentation.
About you:

This role is ideal for someone with proven experience working in a technical role in bioprocessing. To be successful in this role, you will be expected to have the following:
  • Strong communication and interpersonal skills.
  • Proven ability to diagnose and resolve electronic, mechanical, or related technical problems.
  • Tertiary qualifications in Electronics, Electrical Engineering, or a related Biomedical field are preferred.
  • Hands-on experience as a Service Engineer/Technician working with relevant equipment is advantageous.
Rewards:
  • Competitive base salary, negotiable for the right candidate.
  • Car allowance.
  • Access to performance incentives.
  • Supportive team environment with friendly, experienced managers.
If you are interested in this exciting opportunity and meet the requirements, please submit your CV to Evelyn Parker at evelyn@keselect.com. 
 
KE Select is a leading provider of scientific, medical, and technical recruitment services. With an extensive candidate and client network spanning Australia, New Zealand, and more recently into the APAC region, KE Select is the top choice for professionals in the Biotechnology and Medical Technology sectors.
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