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Technical Application Scientist | Analytical Chemistry

About the Company
This is your opportunity to join a fast growing, progressive global manufacturer of automated laboratory instruments often used for Clinical Chemistry applications.
About the Role
The Technical Applications Scientist role is a newly created, office-based position located in East Melbourne. The Technical Applications Scientist will be working individually and is responsible for supporting technical enquiries internationally.

  • Provide customer education and technical expertise to internal and external stakeholders. 
  • Support customers with any queries including product availability, continuous improvement across their product portfolio. 
  • Handles escalation requests and complaints.
  • Proactively evaluate and challenge designs for support and advocate for customers 
  • Compile detailed information about customers.
  • Collaborate with various departments to drive investigations leading to resolutions. 
  • Troubleshoot and conduct advanced data analysis. 
About the Person
This role is ideal for experienced candidates in Applications Support roles looking to transition into an office-based role or seeking career growth opportunities.

  • Experience in Applications Support roles
  • Demonstrated chemistry laboratory experience in Analytical chemistry - specifically with HPLC, LCMS (Chromatography) and Liquid Handling products. 
  • Strong understanding in Laboratory practices; practices, methodologies, workflow 
  • Strong organisational skills with excellent attention to detail 
  • Ability to prioritize critical tasks.  
KE Select are a leading provider of Scientific, Medical and Technical recruitment services. With a candidate and client network spanning ANZ and more recently into APAC, KE Select are no.1 choice for many professionals operating within the Biotechnology and Medical Technology market.
For a confidential discussion, please contact Sylvester Lee
0401271481 | sylvester@keselect.com
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